Packaging
Your order will be picked and packed by our dedicated team, to arrive with you in nursery-fresh condition. Our experienced packing supervisors will pick the best packaging to protect your order, to ensure that it arrives safely.
Our packaging is specially designed to be able to sustain damage in transit and still protect the plants inside.
We're conscious of our environmental responsibilities, so use high-quality recycled and fully-recyclable cardboard for all of our boxes. Any additional plastic packaging is also fully recyclable.
Delivery
All orders are delivered by Yodel on a fully tracked service.
In the Box
Your order will contain a Dispatch Note. This details the items on your order, pricing and any reference numbers that relate to your order. Please double check your order on receipt to ensure that everything is as it should be. In some cases, your order may be split to arrive in multiple parcels, which will be confirmed by email upon dispatch and shown clearly on the Dispatch Note. You will also see a QR code on the delivery note that takes you to our Plant Guide. Please scan this with the camera of your phone to be taken to our comprehensive pages which will help you to get the best out of your plants.
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