Please double-check you are entering the 16 digit voucher code in the correct box - it's very easy to enter it into the Promo Code box by mistake as they look alike and both appear on the Shopping Basket page. This is the one you need:
The voucher code box is case-sensitive, and the code has to be entered exactly as printed for it to work. And do not enter a space after the code, otherwise our site will try to count that as a character. Sorry, we know it's long!
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